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Public engagement · Recruitment

Government & Public Sector

The citizen should not have to know how you are organised.

Public sector service failure is usually structural: the answer exists, in a department the citizen has never heard of, behind a form they cannot find. An agent that can retrieve across those boundaries fixes more than a new portal ever will.

We expect to be audited, and we build so that we can be.

Public engagement

Eligibility, entitlements, permits, and application status answered from published policy — with citations, so the answer is checkable.

Recruitment

Public-sector hiring is process-heavy and slow. The agent handles candidate questions, status, and document chasing so recruiters can assess.

Accessibility and language

Multilingual by default, plain-language by policy, and available on the channels citizens actually use.

Non-negotiables

  • Every substantive answer carries a citation to published policy
  • No eligibility determinations made autonomously
  • Full transparency on when a citizen is talking to an agent

Start with the assessment.

Three to four weeks, a fixed fee, and an answer we are willing to say out loud — including if the answer is no.