Long-form, practical
Guides & Playbooks
The documents we use internally, lightly edited so they make sense outside the building.
Each one is the distilled version of an engagement we have run several times. They are specific enough to be useful and long enough to be honest.
All free, no email wall.
Agentforce Readiness Checklist
The forty-one questions we ask before we agree to build anything. Score yourself before you talk to any partner, including us.
Implementation Guide
Topic design, instruction patterns, action granularity, testing strategy, and a release process that survives contact with a real IT department.
Knowledge Base Remediation Playbook
How to take a decade of accumulated articles and make them retrievable. Unglamorous, and the single highest-leverage thing you can do.
Agent Governance Pack
Guardrail policy, escalation matrix, audit requirements, and a change-control process. Written to be signed by a risk function.
Also in resources
Blog / Insights
Field notes from live deployments, including the ones that went badly.
Read Customer storiesCase Studies
Named where we are allowed to name them, and specific where we are not.
Read Model it yourselfROI & Pricing Calculators
Two calculators. Neither of them asks for your email.
ReadStart with the assessment.
Three to four weeks, a fixed fee, and an answer we are willing to say out loud — including if the answer is no.